Return & Refund Policy

Thank you for shopping with Cazmora.

Return Eligibility
If you are not satisfied with your purchase, please contact us at support@cazmora.com. Return eligibility may depend on the product condition, order status, and time since delivery.

To be eligible for a return, the item should be unused, in its original condition, and in its original packaging when possible.

Non-Returnable Items
Certain items may not be eligible for return for hygiene, safety, customization, or final sale reasons.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and clear photos of the issue. We will review your request and help provide a suitable solution.

Return Process
Before sending any item back, please contact us for return instructions. Items returned without prior authorization may not be accepted.

Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

Please note that it may take additional time for your bank or payment provider to process and post the refund.

Shipping Costs
Original shipping charges may be non-refundable. Customers may be responsible for return shipping costs unless the return is due to our error.

Contact
For return or refund questions, please contact us at support@cazmora.com.